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July 27, 2011

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Commuters in a sweat to get to work on time

HUNDREDS of commuters were left drenched in sweat after the air conditioning system broke down on a Metro train during yesterday morning rush hour.

A local resident, surnamed Ye, complained the air-conditioning cut out about 7:20am on a packed Metro Line 1 subway train from the Jinjiang Park Station to the Shanghai Railway Station.

"The cooling system stopped but the train kept going. It ended up with passengers sticking to each other in the hot and confined space," said Ye.

Even though she was covered in perspiration, Ye and the other clammy commuters didn't get off the train and were joined by even more passengers, all prepared to endure the discomfort in their rush to get to work.

The train finally halted at Huangpi Road S. Station after a male passenger called subway's service hotline, said Ye.

Passengers complained that this was not the first time they have encountered air-conditioning problems recently.

The system broke down last week for 20 minutes without any Metro officials attending to it, said Ye.

The Metro operator said with the days getting hotter, the air conditioning systems on trains are more likely to encounter problems.

A Metro official, surnamed Lan, said passengers encountering problems with air conditioning on trains should dial the subway service hotline 6437-0000 or tell technicians who are based at stations.


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