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English lessons for station's cleaners
By Cai Wenjun |
June 6, 2009, Saturday
|
Print Edition
Print Edition
Staff at the public toilets at Shanghai Railway Station are to get English lessons so they can be of assistance to Expo visitors. And within two months they should also be able to give road and transport guidance.
Those on the course will be selected from the 50 college graduates Zhabei District Greenery and Public Sanitation Bureau recruited two years ago, officials said yesterday.
However, an official from the city sanitation bureau said the focus should be on how well staff do their jobs rather than on their English.
"The basic requirement for toilet cleansing staff is their working performance and whether the toilet is clean instead of English ability," said Liu Weiguang, of the Shanghai Greenery and Public Sanitation Bureau.
The city bureau has called for training for local toilet staff with basic English sentences related to their work but Liu added: "Giving directions in English is not included in our requirement."
The Zhabei bureau said public toilets such as those at the railway station had been installed with good facilities.
"Improving service and staff quality are our next steps," said Liang Xiaojie, a Zhabei bureau official.
The Zhabei bureau has invited teachers from Shanghai Commercial School to give courses on English, etiquette and Expo knowledge.
Shanghai has 13,000 cleansing staff. Several districts began recruiting highly educated staff two years ago.
The Zhabei bureau has decided all public toilets in the district offer free service from mid September. The toilets at the railway station currently cost 1 yuan (15 US cents).
Those on the course will be selected from the 50 college graduates Zhabei District Greenery and Public Sanitation Bureau recruited two years ago, officials said yesterday.
However, an official from the city sanitation bureau said the focus should be on how well staff do their jobs rather than on their English.
"The basic requirement for toilet cleansing staff is their working performance and whether the toilet is clean instead of English ability," said Liu Weiguang, of the Shanghai Greenery and Public Sanitation Bureau.
The city bureau has called for training for local toilet staff with basic English sentences related to their work but Liu added: "Giving directions in English is not included in our requirement."
The Zhabei bureau said public toilets such as those at the railway station had been installed with good facilities.
"Improving service and staff quality are our next steps," said Liang Xiaojie, a Zhabei bureau official.
The Zhabei bureau has invited teachers from Shanghai Commercial School to give courses on English, etiquette and Expo knowledge.
Shanghai has 13,000 cleansing staff. Several districts began recruiting highly educated staff two years ago.
The Zhabei bureau has decided all public toilets in the district offer free service from mid September. The toilets at the railway station currently cost 1 yuan (15 US cents).
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