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May 16, 2013

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High costs at scenic spots irk many

MOST Shanghainese are unhappy with exorbitant dining prices at tourists spots besides poor hygiene conditions at the restaurants, a survey by the Shanghai Statistics Bureau found yesterday.

The survey polled 1,000 local residents about the city's transportation, dining, accommodation, entertainment, shopping, service and sightseeing experience.

Dining at scenic spots had the most number of "dissatisfied" ticks, with only 40 percent of those surveyed said they were "satisfied" with it.

About 52 percent of respondents said the restaurant prices near tourist venues were high, while 18 percent complained about poor hygiene conditions at eateries in similar vicinities.

A shortage of outlets of time-honored Shanghai brands and poor service were also among the list of complaints.

"Eateries at local scenic spots such as the Yuyuan Garden were always packed with people. The prices of cuisines and snacks were nearly double than those served elsewhere," a Shanghai resident Li Junzhi said.

In traffic-related issues, a lack of parking facilities, inconvenient public transportation near tourist sights, a shortage of self-help tourism facilities such as bicycle rental, and vague signboards were also highlighted.

About 26 percent of the respondents said some travel agencies in Shanghai offered tricky tour programs and 20 percent complained about the low efficiency of authorities in handling tourist complaints.

As for the city's entertainment scene, 33.7 percent felt Shanghai should develop more tours highlighting folk culture.

About 41 percent of respondents said littering was another area that needed improvement. A shortage of toilets and people jumping queues were other irritants.

Although most people said Shanghai was better than other Chinese cities in terms of tourist facilities, 73 percent felt that the city still lagged behind in facilities offered in the United States and Europe.


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