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August 12, 2012

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Locals shown behind the scenes at airline's base

Local families were given a glimpse behind the scenes at China Eastern Airlines yesterday, when the airline invited members of the public to its base at Hongqiao International Airport.

The 10 Shanghai families were among 100 from across China given a tour - the first time a Chinese airline has done this.

Visitors, who were selected from applicants on the airline's microblog, were invited to view flight attendant training, in-flight meals being made and aircraft maintenance.

Also included in the visit was an emergency landing drill, while children dressed as attendants to serve food in a mock-up cabin.

"We hope such visits enhance mutual understanding and help us improve services," said Shen Xiaosheng, a publicity official for the Shanghai-based airline.

In the past, carriers had expressed security and operational concerns about visits.

China Eastern said it will continue inviting families to visit its Shanghai base.


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