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October 31, 2017

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Revised driving school contract model introduced

A revised driving school contract model is being put into use starting from yesterday to better regulate the market and protect consumers’ rights.

The new model was jointly introduced by Shanghai Industry and Commerce Administration, Shanghai Transport Administration’s transport management office and Shanghai Motor Vehicle Driver Training Industry Association.

The reform encourages a “pay after learn” pattern for driver training courses. The model also specifies duties and responsibilities of both driving schools and their customers.

The model is not obligatory. Driving schools can use both paying patterns, according to what is most practicable.

“The revised contract made the duties and responsibilities of driving schools and their customers clearer compared to the old version,” said Zhang Yusong from the Shanghai Industry and Commerce Administration. “The ‘pay after learn’ pattern also aims at protecting consumers’ rights.”

The traditional paying pattern requires a customer to complete the whole payment at the beginning of a driver training course, but the “pay after learn” pattern allows customers to pay after each training session — making the payment system more flexible.

The reform will also encourage improved teaching quality from trainers, officials said.

The old pattern was introduced by Shanghai Transport Administration’s transport management office in 2008.

The revised contract also requires driving schools to build personal archives for each customer and states the driving school should take full responsibility when an accident or traffic rule violation occurs during training.

By the end of June, Shanghai had 201 driving schools and 26,580 registered trainers. About 218,000 people received training in the first half of this year.




 

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