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August 30, 2010

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Shiliupu Dock draws shoddy reviews

THE early verdict on the revamped Shiliupu Dock is not good as people complained about poor services and facilities.

Although people said the dock looks beautiful upon its reopening on Saturday, they complained there were not enough toilets, the signs were confusing and facilities for the disabled were inadequate.

Shanghai Huangpu River Banks Asset Management Co, which manages the dock, said it is still in "pilot operation" as some "facilities are not ready due to the tight construction schedule."

At the southern end of the Bund, the dock has been transformed into a multipurpose complex.

It has 12 berths for sightseeing boats, as well as shopping, leisure and dining amenities.

High on the list of complaints was the lack of toilets.

A visitor surnamed Huang said he had to detour more than 100 meters to go to the toilet.

The signs offering directions to the sightseeing boats confused many people, who mistakenly went to the area reserved for group boarding.

Visitors also said the waiting lounge didn't have enough seats and people were forced to sit on the grass.

Resident Liu Judi said: "It reminds me of when the Bund reopened in March."

When the Bund promenade reopened, people also complained about the lack of seating, but the city's tourism authority quickly responded by adding more benches.

The dock operator said it would add facilities and signs after gathering ideas from the public. But it also reminded people that some facilities will not be open for another month.

The Shiliupu Dock was once responsible for shipping between Shanghai and offshore cities. It played an important role in the city's development into a busy shipping hub.

It was on the decline in the last few decades as the city changed and other modes of transport increased in importance.


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