Student sues card firm over refunds
A LAW school student is suing the Shanghai Public Transportation Card Company for charging extra to refund transportation cards that still has more than 10 yuan (US$1.6) balance in it.
Xiong Chen, a junior student at East China University of Political Science and Law, said the clause was "unreasonable and totally groundless." She filed a lawsuit in March and the case will be heard by the Changning District People's Court next Tuesday.
Currently, cards which has a balance of less than 10 yuan are refunded free but cards with more than 10 yuan left have to pay a 5 percent fee.
For example, 25 yuan will be deducted from a 500-yuan prepaid card if it is handed back.
Xiong said many buyers had no idea of the refund clause because the subway stations did not put it up publicly. Most did not even bother going through the brochures. "The card company did not fulfil its obligation of disclosing the information to the public," Xiong said. "Even if it did, the company has no right to charge buyers."
The company claimed that the additional charge was to prevent illegal encashing and money laundering. But Xiong dismissed the argument saying buyers have a right to get their money back.
Xiong Chen, a junior student at East China University of Political Science and Law, said the clause was "unreasonable and totally groundless." She filed a lawsuit in March and the case will be heard by the Changning District People's Court next Tuesday.
Currently, cards which has a balance of less than 10 yuan are refunded free but cards with more than 10 yuan left have to pay a 5 percent fee.
For example, 25 yuan will be deducted from a 500-yuan prepaid card if it is handed back.
Xiong said many buyers had no idea of the refund clause because the subway stations did not put it up publicly. Most did not even bother going through the brochures. "The card company did not fulfil its obligation of disclosing the information to the public," Xiong said. "Even if it did, the company has no right to charge buyers."
The company claimed that the additional charge was to prevent illegal encashing and money laundering. But Xiong dismissed the argument saying buyers have a right to get their money back.
- About Us
- |
- Terms of Use
- |
-
RSS
- |
- Privacy Policy
- |
- Contact Us
- |
- Shanghai Call Center: 962288
- |
- Tip-off hotline: 52920043
- 娌狪CP璇侊細娌狪CP澶05050403鍙-1
- |
- 浜掕仈缃戞柊闂讳俊鎭湇鍔¤鍙瘉锛31120180004
- |
- 缃戠粶瑙嗗惉璁稿彲璇侊細0909346
- |
- 骞挎挱鐢佃鑺傜洰鍒朵綔璁稿彲璇侊細娌瓧绗354鍙
- |
- 澧炲肩數淇′笟鍔$粡钀ヨ鍙瘉锛氭勃B2-20120012
Copyright 漏 1999- Shanghai Daily. All rights reserved.Preferably viewed with Internet Explorer 8 or newer browsers.