Student sues card firm over refunds
By Zhao Wen |
May 30, 2013, Thursday
|
Print Edition
Print Edition
A LAW school student is suing the Shanghai Public Transportation Card Company for charging extra to refund transportation cards that still has more than 10 yuan (US$1.6) balance in it.
Xiong Chen, a junior student at East China University of Political Science and Law, said the clause was "unreasonable and totally groundless." She filed a lawsuit in March and the case will be heard by the Changning District People's Court next Tuesday.
Currently, cards which has a balance of less than 10 yuan are refunded free but cards with more than 10 yuan left have to pay a 5 percent fee.
For example, 25 yuan will be deducted from a 500-yuan prepaid card if it is handed back.
Xiong said many buyers had no idea of the refund clause because the subway stations did not put it up publicly. Most did not even bother going through the brochures. "The card company did not fulfil its obligation of disclosing the information to the public," Xiong said. "Even if it did, the company has no right to charge buyers."
The company claimed that the additional charge was to prevent illegal encashing and money laundering. But Xiong dismissed the argument saying buyers have a right to get their money back.
Xiong Chen, a junior student at East China University of Political Science and Law, said the clause was "unreasonable and totally groundless." She filed a lawsuit in March and the case will be heard by the Changning District People's Court next Tuesday.
Currently, cards which has a balance of less than 10 yuan are refunded free but cards with more than 10 yuan left have to pay a 5 percent fee.
For example, 25 yuan will be deducted from a 500-yuan prepaid card if it is handed back.
Xiong said many buyers had no idea of the refund clause because the subway stations did not put it up publicly. Most did not even bother going through the brochures. "The card company did not fulfil its obligation of disclosing the information to the public," Xiong said. "Even if it did, the company has no right to charge buyers."
The company claimed that the additional charge was to prevent illegal encashing and money laundering. But Xiong dismissed the argument saying buyers have a right to get their money back.
- About Us
- |
- Terms of Use
- |
-
RSS - |
- Privacy Policy
- |
- Contact Us
- |
- Shanghai Call Center: 962288
- |
- Tip-off hotline: 52920043
- 沪ICP证：沪ICP备05050403号-1
- |
- 互联网新闻信息服务许可证：31120180004
- |
- 网络视听许可证：0909346
- |
- 广播电视节目制作许可证：沪字第354号
- |
- 增值电信业务经营许可证：沪B2-20120012
Copyright © 1999- Shanghai Daily. All rights reserved.Preferably viewed with Internet Explorer 8 or newer browsers.
