Home » Metro » Entertainment and Culture
Jump in complaints over SE Asian tours
Print Edition
Tour packages to Southeast Asian countries and cities in Zhejiang Province drew the most complaints from local travelers last year, most of them about disputes over skipped itinerary, abrupt change of schedule, quality of accommodation and service of tour guides, the city’s tourism authorities said yesterday.
The number of complaints of tour packages to foreign countries and Hong Kong, Macau and Taiwan jumped 15 percent from a year earlier, the Shanghai Tourism Administration said. It said it received 311 complaints for overseas tours through the year, involving 1,637 people, compared with 130 complaints for domestic tours, which was down 36 percent from 2012.
More than one third of complaints were related to tours to Singapore, Malaysia and Thailand.
There were complaints also for tours to Europe, Japan and South Korea.
Domestic trips to Zhejiang, Yunnan and Three Gorges drew the most complaints from travelers, the agency said.
- About Us
- |
- Terms of Use
- |
-
RSS - |
- Privacy Policy
- |
- Contact Us
- |
- Shanghai Call Center: 962288
- |
- Tip-off hotline: 52920043
- 沪ICP证：沪ICP备05050403号-1
- |
- 互联网新闻信息服务许可证：31120180004
- |
- 网络视听许可证：0909346
- |
- 广播电视节目制作许可证：沪字第354号
- |
- 增值电信业务经营许可证：沪B2-20120012
Copyright © 1999- Shanghai Daily. All rights reserved.Preferably viewed with Internet Explorer 8 or newer browsers.
