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March 4, 2011

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Home » Metro » Health and Science

No cash gifts needed for care

LOCAL medical staff last year refused or tried to return a total of 5.33 million yuan (US$810,844) in cash gifts that patients gave them. Many patients give money to ensure better care or to express their gratitude to doctors.

The city's health service has received a good satisfaction rating, as a poll covering 10,000 patients at 116 district and city-level hospitals last year found 91.7 percent of them were satisfied with services, said the Shanghai Health Bureau yesterday.

According to the health bureau, medical staff refused 4,658 "red envelopes," or gift money, and tried to hand back 3,449 red envelopes, coming to a total of 5.33 million yuan, - 4.67 million yuan of which has been returned to patients.

Yu Fei, an official from the Shanghai No.10 People's Hospital, said the authorities always tell medical staff not to take patients' gifts and doctors who are reported by patients or colleagues for taking red envelopes will receive an administrative penalty.

"Every surgeon tries their best on the operating table, no matter whether the -patient sends gift money or not," Yu said.

"Surgery quality is closely related with a surgeon's career and it won't be impacted by gift money, which is much more like form of self comfort for patients," Yu added.

Last year, local hospitals conducted 191 million -outpatient and emergency services, 10.26 percent higher than 2009.

Medical staff performed 897,900 inpatient -operations and the city's medical -emergency center dispatched 498,700 ambulance calls in total last year.


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