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March 8, 2010

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Home » Metro » Public Services

Airport bids to avoid terminal confusion

HONGQIAO International Airport is reminding passengers to check which terminal they should go to after its new terminal opens on March 16.

The airport operator said most airlines would have switched to the new terminal by then.

Only one company, Spring Airlines, will stay in the old terminal as well as chartered flights to Japan and South Korea, the airport operator said.

According to the operator, there will be free shuttle buses between the two terminals in case passengers go to the wrong one.

The journey will take 15 to 20 minutes with five-minute intervals between buses.

The reminder was issued after it was found that some airport staff were still not fully prepared for the opening.

During a drill on Saturday involving 4,000 people, Wang Jijie, a spokesman with the airport, said that some staff were "unfamiliar with operation processes."

But most of the problems will be solved or improved before the new terminal opens, Wang said.

The airport would switch to manual operations if the automatic system in the new terminal fails to work, which "might be inevitable in earlier stages," he said.

The operator has organized four drills before the official opening.

Officials said passengers with connecting tickets can avoid a second security check as there is transfer area for them at the new terminal.

The terminal will connect with the Hongqiao Transport Hub, which is still under construction, via three floors, including one with a station on Metro Line 2's western extension.

The Hongqiao, the city's first international airport, opened in 1964.


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