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February 25, 2011

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Home » Metro » Public Services

Emergency alarm delays Metro

THE city's Metro Line 1 was delayed for nearly 10 minutes during the morning rush hour yesterday after a passenger pulled the emergency handle, the second time it has happened in a week, the Metro operator said.

A passenger pulled the emergency handle after a women became ill during a journey about 8:30am near Yanchang Road station. The sick woman later left the -station after she got off the train and had a brief rest at the station. No penalty was imposed on the person who pulled the handle.

The line's service resumed at 8:38am, after the driver had to come to the rear carriage where the passenger pulled the handle - he restarted the train after checking on the situation.

On Tuesday on the same line, a passenger pulled the emergency handle in one carriage as their clothes were stuck in the carriage doors.

Thousands of passengers were stranded on the train for almost 10 minutes during the morning rush hour, said the operator, Shanghai Shentong Metro Group.

The Metro operator again reminded passengers should choose to deal with such situations at nearby stations, rather than pulling emergency handles.

Shentong officials said: "It may not be a good idea to stop the train still in the tunnel," as it would be of little help to the situation and such actions "are not encouraged."

The Metro operator clarified the conditions under which passengers should pull the emergency handle to halt a train, saying they should do so if people got stuck in train doors or in incidents -involving fire, explosions or earthquakes.

Passengers are usually advised to wait until the trains have arrived at a station's platform before calling Metro staff for help in dealing with the situation.

Shentong has repeatedly reminded passengers not to pull the emergency handle when facing situations that are not a real emergency. However, many passengers have said that they are still not clear on the rules and cannot judge in a short time what is a real emergency and what is not.


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