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October 19, 2011

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Home » Metro » Public Services

More delays for subway riders

METRO passengers were left frustrated again yesterday after glitches on lines 3 and 4 left services operating at reduced speeds.

These are the latest in a series of problems on the Shanghai Metro in recent days, creating discontent among users. Public confidence is already low following the two-train collision that left almost 300 passengers injured in September.

The Metro operator said on its website that "a Line 3 train reported an onboard equipment breakdown about 2:30pm" as it traveled between Yangpu District to a downtown railway station. It continued at a slower speed, said officials.

This affected services until 3pm.

Meanwhile, on Line 4 passengers said they smelled burning inside carriages.

"The smell was the result of the friction between the brake and track," said Metro officials.

Passengers were asked to leave the train at Line 4's Jinshajiang Road Station at around 1:20pm while Metro workers with fire extinguishers conducted checks.

Yesterday's incidents were the sixth and seventh on the Metro since last Friday, each causing lengthy delays.

"It seems to me that Metro passengers have been living on a razor's edge," said daily rider Steve Kong.

"Everyone's hyper-sensitive and anxious about traveling on the subway."

Kong added that the Metro operator seemed to be more cautious since last month's crash, as trains now travel much slower whenever there are glitches.

In a separate incident, two men and two woman were injured when they fell down an escalator at Line 8's Laoximen Station yesterday morning.

The injured, whose ages range from in their 60s to their 80s, were treated for fractures, cuts and bruises and were later said to be in a stable condition.

Passengers said the escalator had juddered and been unstable before the seniors fell.

However Metro officials said an elderly woman had simply lost her balance and sent the others toppling.


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