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October 31, 2011

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Shanghai Flyers Affected

HUNDREDS of passengers in Shanghai were affected yesterday as Australia's Qantas Airways grounded its global fleet, including a round-trip daily flight between Shanghai and Sydney, over the weekend.

Ticket selling stopped for the airline's flight, and no staffers could be seen at the airline's check-in counter at Pudong International Airport yesterday.

Australia's flagship carrier agreed to provide refunds or rebook service for its passengers. It also agreed to reimburse the price difference to those who fly with another carrier.

Apart from Qantas, Air China and China Eastern Airlines each has a flight between Shanghai and Sydney every day. Local travel agencies said the cancellations had little impact on their business because they tend to use the two Chinese carriers.


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