Camera owner seeks payout from Nikon
Print Edition
A LOCAL man is suing Japanese camera manufacturer Nikon for false advertising after finding the pictures he took with his D600 camera were dotted with tiny black spots.
Cai Shengqi, 24, is demanding more than 50,000 yuan (US$8,000) in compensation from the company’s China arm, the Huangpu District People’s Court heard yesterday.
The “black spot” problem with Nikon D600 cameras has been around since 2013, but the row escalated after the subject was covered by a CCTV program last year.
Cai said he bought his D600 in 2013 for 12,999 yuan from online store 51Buy.com. He became aware of the image problem soon after.
Cai claimed that Nikon had concealed the defect and in doing so had infringed his “right to know.”
In court he cited the law on the protection of consumer rights, which allows disgruntled buyers to sue for compensation equivalent to three times the purchase price.
In its defense, Nikon said the problem was not a defect but rather the result of the camera being misused and not properly maintained.
All of its D600 cameras had passed Chinese quality tests in 2012 before being put on the market, the company said.
“Dustproof means that the camera can be used in special conditions, like in a desert. It does not mean it is impermeable to all dust particles,” it said in court.
Nikon also stated that it had offered to clean all cameras affected by the black spot problem and to replace any faulty parts.
In Cai’s case, Nikon’s service center twice cleaned the camera but was unable to resolve the black spot problem.
It therefore offered him a replacement camera or a partial refund, which he refused. The court did not reach a verdict yesterday.
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