Cheating taxi drivers face less gullible customers
Print Edition
CHEATING taxi drivers are going to find it harder to con hotel guests.
The city’s traffic authority plans to team up with hotels to prepare official information guidance cards on taxi fares.
The information will be posted in lobbies and guest rooms to inform passengers of what they can expect to pay — for example on trips to scenic spots or transportation hubs — as well as deterring taxi drivers from taking unnecessary detours and overcharging.
The trial program will begin with 15 leading hotels in Xuhui District, the city’s traffic law enforcement team said yesterday.
“We are working a trial with Xuhui District’s tourist bureau to prepare the cards not only in hotel lobbies or entrances, but also in rooms to better inform the passengers,” said Chen Zhaohui, an official with the authority.
The cards will also have a QR code linking to a map application to help guests look up taxi fares to different locations. The fares information will also be displayed in electronic screens in hotel lobbies.
“We will give the fares information in Chinese to the hotels, while the hotels will provide bilingual cards or even cards in multiple languages,” Chen said.
The taxi industry is a major target for the authority, which caught 3,190 cases of taxi-related violations in the first quarter this year.
“The increase in numbers of violations spotted is partly because the intensive crackdowns recently as we tightened our supervision,” said Chen. “It also reflects there are still weaknesses in the management of the industry.”
The authority said a series of campaigns were launched to crack down on illegal taxi services — both to protect the rights of licensed taxi drivers, as well as curbing complaints about taxi drivers cherry picking and overcharging.
A total of 2,498 vehicles were caught providing illegal taxi services in the first quarter, up by 40 percent on last year, the authority said. The number also included 164 fake taxis. More than 900 drivers had their licenses detained.
Chen said the authority would coordinate with local authorities to monitor transportation hubs, particularly airports and railway stations.
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