Drivers say funds frozen by platform
Print Edition
LOCAL drivers say they have been unable to take out their earnings from car-hailing service platform Yidao Yongche.
Money stuck in drivers’ accounts ranges from several hundred yuan up to nearly 20,000 yuan (US$2,900).
The Beijing-based car-hailing company said that the problem was caused by its system becoming “unstable” after connecting to the Beijing authorities’ system.
This was done to apply for an online operation license after the new regulations on car-hailing service took effect.
It added the issue was expected to be resolved soon once the required procedures had been gone through, though it did not give a specific date.
More than 20 drivers gathered at the car-hailing company’s office in Shanghai yesterday afternoon to find out what was happening with their funds.
Jin Xueming, 55, a full-time car-hailing driver, said he had more than 16,000 yuan in his Yidao account.
“However I tried to make a withdrawal several times since January, but the system kept telling me there’s an error,” Jin said. He added he had come to the office in March to report the problem, when he was told the system would be back to normal this month.
“But it still did not work. This is my income, and the money also includes my expenditure on petroleum,” Jin said. “My wife is so angry with me now.”
Another driver, Tang Jinhong, who has about 8,300 yuan in his account, said he had not been able to make a withdrawal this month though he had successfully done so twice last month.
Responding to Shanghai Daily, Yidao said some functions of its system had been affected by the data connection with the authorities’ systems, which had caused problems for some drivers trying to access their funds.
It denied rumors that the company was restricting withdrawal amounts.
However, many drivers said they were not willing to take new orders for fear of not being paid back.
Jin said at least 100 local Yidao drivers had suffered similar cash problems.
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