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November 13, 2009

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Maclaren safety kits coming to Shanghai

SHANGHAI consumers of the Maclaren strollers recalled in the United States are expected next week to receive the free repair kit that's been offered to American consumers to solve the strollers' safety problem.

The strollers are still available in the city. The product's Chinese agent hasn't received any reports of incidents or safety complaint about the strollers here.

Local retailers said customers could leave contact information with the sellers to get the kit.

Maclaren USA Inc is recalling about 1 million strollers sold in the US over the past decade after receiving a dozen reports of children's fingers being amputated when caught in the stroller's hinges.

Maclaren announced the recall on Monday.

The company said it wasn't taking the product off the market, but offering repair kits to cover the stroller's hinge.

Since the recall only extended to the company's US business, the company's Chinese general agent, S & T Trading, which is in Hangzhou, Zhejiang Province, ordered the repair kits from the US as soon as it got the recall news.

"All the stroller buyers can call us to register for the kits. As soon as we have received them from the American company next week, we will deliver it to our registered customers free of charge," said Annabel Li, the manager assistant of the Chinese company.

In the Grand Gateway Plaza in Shanghai's Xujiahui area, the MacLaren stroller was still for sale at the Little Prince Baby Concept Store. The store said they have received nearly 10 mothers' requests for the kit. "The products' sales volume seemed have not been affected yet," said Miao Ying, a shop assistant. "We have just sold two in the morning."

All the 15 cases of children placing their finger in the stroller's hinge mechanism, which led to 12 reported fingertip amputations, occurred while strollers were being opened or closed, not while the children were seated in them, a company spokesman said.

Models affected include Volo, Triumph, Quest Sport, Quest Mod, Techno XT, TechnoXLR, Twin Triumph, Twin Techno and Easy Traveler. All have been sold in China.

A MacLaren stroller costs from 1,000 yuan (US$143) to more than 4,000 yuan.


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