New rule on complaints, tip-offs
By Echo Hu |
00:01 UTC+8 March 14, 2018
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Print Edition
Print Edition
SHANGHAI’S market supervision authorities now have to inform whistleblowers or those filing complaints about the status of their tip-offs within seven working days.
A result of their investigation has to be delivered within 60 days. The rules come into effect from March 15, the World Consumer Rights day.
Shanghai’s management authorities at district levels received 371,000 complaints and tip-offs last year. The tip-off hotline number is 12315.
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