Server problems hit WeChat service
Print Edition
A TECHNICAL glitch with servers in Shanghai left many WeChat users unable to send messages yesterday.
Late yesterday afternoon, many people began to complain that they couldn’t send text and picture messages on WeChat, despite there being no problem with their Internet connections.
“Whatever I sent, it told me that it had failed to deliver,” a Shanghai WeChat user surnamed Xia said.
“It recovered for a while, but then malfunctioned again from time to time,” she added.
Voice messages could still be sent and WeChat’s “Moments” social networking function was also unaffected.
According to a statement released by WeChat on the Weibo microblog, the glitch occurred at 4:50pm at WeChat servers in Shanghai, leaving some users unable to log on to the service or send messages.
Just after 6:50pm, the operator said the problem had been fixed.
The instant message service developed by China’s Internet giant Tencent is reported to have 600 million users globally, including 100 million overseas.
- About Us
- |
- Terms of Use
- |
-
RSS - |
- Privacy Policy
- |
- Contact Us
- |
- Shanghai Call Center: 962288
- |
- Tip-off hotline: 52920043
- 沪ICP证：沪ICP备05050403号-1
- |
- 互联网新闻信息服务许可证：31120180004
- |
- 网络视听许可证：0909346
- |
- 广播电视节目制作许可证：沪字第354号
- |
- 增值电信业务经营许可证：沪B2-20120012
Copyright © 1999- Shanghai Daily. All rights reserved.Preferably viewed with Internet Explorer 8 or newer browsers.
