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August 1, 2009

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Some things to complain about

TELECOM services, online games and training are the products most complained about by local consumers this year.

The Shanghai Commission of Consumers' Rights and Interests Protection said consumers had problems with low-speed broadband, poor cell phone signals and unclear bills. Online games were described as unstable. Training institutes which didn't provide qualified lectures or even stopped lectures and refused refunds were another cause of consumer anger.


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