Stranded online parcels claim ‘partly untrue’
Print Edition
CHINA Post has said reports that thousands of parcels from overseas have been languishing at a Shanghai port for months because it owes millions of yuan in port fees are “partly untrue.”
This follows online claims that 200 containers mostly containing haitao — goods bought online from overseas — brought by ship to the city are piled up at a Shanghai port.
Items transported by air are unaffected.
They are mainly said to be items bought from Japan between October and November — including diapers and other infant products ordered by parents.
It has been claimed online that the delay is because the China Post Express Mail Service owes some 5 million yuan (US$817,730) to Shanghai International Port Group and has refused to pay.
“We’ve noticed these claims online, and they’re partly untrue to the facts,” an EMS hotline employee, who declined to be named, told Shanghai Daily yesterday.
“Our boss is now reviewing the relevant materials and will make a statement in due time,” she added.
A spokesman with Shanghai Post, part of China Post, said he hadn’t heard the reports and needed to get details.
Meanwhile, customers are left waiting for their online purchases.
“I bought loads of diapers and thermos cups for my 2-month-old baby on October 17 from a Japanese seller on taobao.com, and that would normally be received within a month,” local government employee Li Ting, told Shanghai Daily yesterday.
The seller told Li the Japanese postal authority had said the parcels to China were delayed due to the large volume of goods.
The Japan Post Co said on its website on November 28 that products shipped to China were delayed because of surging numbers. It added that the delay was mainly down to slow operations by the China Post.
Regions affected include Shanghai and neighboring Zhejiang, Jiangsu and Anhui provinces, as well as the southeastern province of Fujian and the southern Guangdong Province, the Japan Post Co said.
Some buyers complained online that goods they bought from Germany and other European countries were also delayed for several months.
Parcels are piled up in a Shanghai International Port Group warehouse awaiting EMS to take and deliver them, Shanghai Television reported yesterday.
The claims of outstanding fees were made on Weibo microblog by a web user who claimed to work for Shanghai Customs.
He failed to respond to an interview request with Shanghai Daily yesterday.
For people in China, EMS is the only service for goods bought online and delivered from overseas by ship.
Most haitao buyers choose transport by sea as it is cheaper than air mail.
In September market research company Nielsen said 18 million Chinese spent 216 billion yuan on haitao in 2013.
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