Tea outlet shut after cockroach allegation
AN outlet of the popular milk tea chain Yidiandian (A Little Tea) in Putuo District was suspended from operating by the district market watchdog yesterday in the wake of an alleged cockroach scandal.
The suspension came after a consumer claimed a cockroach was found in a cup of black Macchiato tea ordered from the Jinshajiang shop of the milk tea chain on November 11.
However, watchdog officials did not find any signs of cockroaches at the scene.
Furthermore, the store had carried out pest prevention procedures, the officials said.
The consumer, who demanded 50,000 yuan (US$7,690) in compensation, said the order had been delivered by the food delivery platform ele.me.
Half of the drink had been finished when the cockroach was spotted, and it was “extremely disgusting,” the consumer said. Photographs online were posted purporting to show the drink with the cockroach in it.
The consumer was refused compensation as revealed in photos, also posted online, of the WeChat talk record between the complainant and the operation manager of the milk tea chain outlet.
Putuo District Market Supervision and Management Bureau said yesterday it had conducted inspections at the shop following the incident.
The outlet also had an agreement with professional pest termination agencies to regularly conduct checks and kill any pests at the store, according to the bureau.
Bureau officials didn’t comment as to whether there was any truth in the claims made about the cockroach.
There was a similar online complaint concerning Yidiandian this month from a consumer in Wuxi, Jiangsu Province. This consumer said a cockroach was seen in a black tea latte bought from a Yidiandian outlet but “no solution was offered.”
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