Related News
Water bureau, airport target service
By Steffie Lu |
April 6, 2009, Monday
|
Print Edition
Print Edition
PUDONG International Airport and the city's water authority released new service plans yesterday in an attempt to improve customer service.
From June, the airport will provide free electric transportation at Terminal 2 to take elderly, pregnant or disabled travelers to their gates.
Service personnel at local water companies will be required to comprehend simple English and sign language, according to a new service regulation issued by the Shanghai Water Bureau.
The regulation also said water companies should reply to consumers' complaints about mistakes in reading water meters within three days, and get to customers' homes within two hours in the event emergency repairs are needed, and within a day if there are reports of a leaking pipe.
The new regulation also has specific new rules about serving seniors and the disabled, bureau officials said.
From June, the airport will provide free electric transportation at Terminal 2 to take elderly, pregnant or disabled travelers to their gates.
Service personnel at local water companies will be required to comprehend simple English and sign language, according to a new service regulation issued by the Shanghai Water Bureau.
The regulation also said water companies should reply to consumers' complaints about mistakes in reading water meters within three days, and get to customers' homes within two hours in the event emergency repairs are needed, and within a day if there are reports of a leaking pipe.
The new regulation also has specific new rules about serving seniors and the disabled, bureau officials said.
- About Us
- |
- Terms of Use
- |
-
RSS - |
- Privacy Policy
- |
- Contact Us
- |
- Shanghai Call Center: 962288
- |
- Tip-off hotline: 52920043
- 娌狪CP璇侊細娌狪CP澶05050403鍙-1
- |
- 浜掕仈缃戞柊闂讳俊鎭湇鍔¤鍙瘉锛31120180004
- |
- 缃戠粶瑙嗗惉璁稿彲璇侊細0909346
- |
- 骞挎挱鐢佃鑺傜洰鍒朵綔璁稿彲璇侊細娌瓧绗354鍙
- |
- 澧炲肩數淇′笟鍔＄粡钀ヨ鍙瘉锛氭勃B2-20120012
Copyright 漏 1999- Shanghai Daily. All rights reserved.Preferably viewed with Internet Explorer 8 or newer browsers.
