Young people happier to discuss woes
Print Edition
SHANGHAI youths are more open to talking about their emotional and psychological problems than ever before, a counselor said yesterday.
“Middle-school and college students are the fastest growing groups of callers,” said Chen Xiaoya, who has worked on the “12355” service provided by the Youth League Committee since its inception 10 years ago.
“In the past, most youngsters were reluctant to seek our help and those with problems often had to be dragged to counseling sessions by their parents,” he said.
According its own figures, the number of calls received from young people has doubled since 2010 to 5,600 last year, which in turn accounted for about half of all the calls received in the period.
“The most commonly reported problems are anxiety, depression and obsessive-compulsive disorders,” Chen told Shanghai Daily.
According to a new book — “Talking About Growing Up” — based on the work of the helpline, other frequently cited concerns include relationship problems, bullying at school, body weight and sibling rivalry.
Chen said that as well as offering support to young people, the helpline’s counselors seek to educate and advise parents on how to deal with their children’s problems.
“Parents often ask us to ‘correct’ undesirable behavior, but what they fail to realize is that they are often part of the problem,” he said.
To mark the 10th anniversary of the helpline, the Youth League Committee recently distributed more than half a million leaflets promoting the “12355” service to primary and middle school children across the city.
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