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January 26, 2011

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Wen hears petitioner complaints

ON a rare visit to China's top complaints department, Premier Wen Jiabao urged officials to be responsible and dedicated in addressing people's complaints.

Braving the winter freeze, Wen visited the State Bureau for Letters and Calls, the department dealing with petitions, in south Beijing on Monday afternoon.

It was the first time a Chinese premier has had face-to-face communication with petitioners in Beijing since the founding of the People's Republic of China in 1949.

In the bureau's lobby, Wen was surrounded by people filling in petition forms and queuing to submit documents.

He shook hands with them all and asked about their complaints and where they had come from. He said if their appeals were reasonable, they would be solved.

Then Wen walked into a reception room where worker Wang Dongxia was listening to Chen Guoan, a petitioner from central China's Henan Province.

He asked about Chen's complaint and then asked Wang to handle it in accordance with due process.

Petitioners from Tianjin, Jilin, Shandong, Inner Mongolia, Hubei, Hebei, Shanxi and Jiangsu told Wen about their discontent caused by payment delays, land expropriation and demolitions.

Wen said the State Council recently approved new rules to ensure the rights of property owners in cities.

"As some cases of land expropriation and house demolition happen in rural areas, the State Council is conducting research to work out relevant law and regulations to put an end to forced demolitions in rural areas as well," he said.

"Land is the lifeline of farmers. The government must examine and approve projects using arable land strictly and in accordance with the law ... and give reasonable compensation to farmers."

Wen also solicited opinions from petitioners on current government work, as well as the draft government work report and the 12th Five-Year Plan Outline, which will be delivered for review at the annual plenary session of the national legislature in March.

Wen urged officials at various levels to keep in close contact with the public, to make government work consistent with the public will.

Wen told bureau staff to act lawfully and with passion. He urged cadres to properly address complaints and protect people's rights and interests.

An Jun, from Tianjin, said: "I never thought I would be able to talk to the premier up close. I felt deeply the people-friendly and practical working style of the premier."

Wang Aiguo, from Hubei, said: "I hope officials can all act like our premier and listen to our opinions."




 

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