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Wang YongOpinion editor of Shanghai Daily
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Anger At Flight Delay Ends In Detention
Often, flight delay is nothing other than an unavoidable bother. But some people do not take it kindly.
Changsha police have detained three airline passengers caught on video slapping, verbally abusing and throwing food at ground staff in anger over a delayed flight.
Video of Monday’s incident at the airport in Changsha, capital of central China’s Hunan Province, circulated widely online.
The three are thought to have become upset after their flight to the southern resort city of Sanya was delayed.
A female airport staffer tried to calm the passengers. But suddenly a woman splashed food on her.
She dodged aside without reacting.
But the woman refused to stop. A male passenger in striped T-shirt joined her and pushed the female staffer back.
The male passenger then stepped forward to slap her, muttering about the airline company in foul tongue.
Another staffer furiously questioned him. In return, the male passenger kept defending himself.
The police was called then.
The video of the event was flooded with comments from netizens.
One netizen said:
Since the airport staffers were not the right person to be blamed for the airline’s delay, why blame them?
Another netizen felt enraged, for no stand-by persons showing up to help the staffers.
Later, the three passengers were detained by police.
Concerned over the rising number of such incidents on the ground and in the air, the central government has created a blacklist for airline passengers found to be acting disruptively or dangerously.
The blacklist is made public, and airlines, hotels and other travel professionals can use such a designation as grounds for refusing service to passengers who have misbehaved.
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