Amazon to replace deleted digital books
Source: Agencies |
September 6, 2009, Sunday
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Print Edition
Print Edition
AMAZON.COM has announced it will replace copies of digital books that it purposefully deleted from customers' electronic readers this summer, as the online retailer seeks to make amends for the controversial incident.
In an email to affected customers on Thursday, Amazon said it would provide owners of its Kindle electronic book reader with new copies of the George Orwell novels "1984" and "Animal Farm" for no charge.
Amazon said customers could also choose to receive a US$30 gift certificate or check instead.
The email also contained a copy of the apology that Amazon CEO Jeff Bezos made in July, in which he called the company's deletion of the books "stupid, thoughtless and painfully out of line with our principles."
In July, Amazon acknowledged that it had deleted the Orwell e-books from the Kindles of an undisclosed number of owners. Amazon said it deleted the books because it learned an outside company had added the books to Amazon's catalog but the outside company did not have the rights to sell them.
The move triggered a wave of criticism on the Internet, and Amazon was sued by a high-school student who said Amazon deleted his copy of "1984" and the "copious notes" he had taken on the book.
Amazon's email on Thursday said that the company would replace the deleted books along with any annotations made by customers.
Spokesman Andrew Herdener said the move was unrelated to the lawsuit.
In an email to affected customers on Thursday, Amazon said it would provide owners of its Kindle electronic book reader with new copies of the George Orwell novels "1984" and "Animal Farm" for no charge.
Amazon said customers could also choose to receive a US$30 gift certificate or check instead.
The email also contained a copy of the apology that Amazon CEO Jeff Bezos made in July, in which he called the company's deletion of the books "stupid, thoughtless and painfully out of line with our principles."
In July, Amazon acknowledged that it had deleted the Orwell e-books from the Kindles of an undisclosed number of owners. Amazon said it deleted the books because it learned an outside company had added the books to Amazon's catalog but the outside company did not have the rights to sell them.
The move triggered a wave of criticism on the Internet, and Amazon was sued by a high-school student who said Amazon deleted his copy of "1984" and the "copious notes" he had taken on the book.
Amazon's email on Thursday said that the company would replace the deleted books along with any annotations made by customers.
Spokesman Andrew Herdener said the move was unrelated to the lawsuit.
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