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March 26, 2013

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Art buffs duped into paying at NY museum

BEFORE visitors to the Metropolitan Museum of Art can stroll past the Picassos, Renoirs, Rembrandts and other priceless works, they must first deal with the posted US$25 adult admission and the meaning of the word in smaller type just beneath it: "recommended."

Confusion over what's required to enter one of the world's great museums, which draws more than 6 million visitors a year, is at the heart of a class-action lawsuit this month accusing the New York City institution of scheming to defraud the public into believing the fees are required.

The lawsuit contends that the museum uses misleading marketing and training of cashiers to violate an 1893 New York state law that mandates the public should be admitted for free at least five days and two evenings per week. In exchange, the museum gets annual grants and free rent for its building and land along pricey Fifth Avenue in Central Park.

Met spokesman Harold Holzer denied any deception and said a policy of requiring visitors to pay at least something has been in place for more than four decades. "We are confident that the courts will see through this insupportable nuisance lawsuit."

Compensation

The suit seeks compensation for museum members and visitors who paid by credit card over the past few years.

"The museum was designed to be open to everyone, without regard to their financial circumstances," said Arnold Weiss, one of two attorneys who filed the lawsuit on behalf of three museum-goers, a New Yorker and two tourists from the Czech Republic. "But instead, the museum has been converted into an elite tourist attraction."

Among the allegations are that third-party websites do not mention the recommended fee and that the museum sells memberships that carry the benefit of free admission, even though the public is already entitled to free admission.

The Metropolitan Museum is one of the world's richest cultural institutions, with a US$2.58 billion investment portfolio, and isn't reliant on admissions fees to pay the majority of its bills. Only about 11 percent of the museum's operating expenses were covered by admissions charges in the 2012 fiscal year. As a nonprofit organization, the museum pays no income taxes.

The Met's Holzer said the basis for the lawsuit is wrong because the city approved pay-what-you-wish admissions in 1970.





 

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