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August 27, 2015

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Increasing smartphone use raises etiquette questions

It’s OK to use your smartphone walking down the street or on public transportation. But not at a family dinner. And definitely not in church.

Users of mobile devices are struggling to find the rules of the road for how and when to use the devices around others, but a survey out yesterday shows a surprising consensus.

The Pew Research Center found 77 percent of Americans polled felt it was acceptable to use a smartphone while strolling down the street. Three-fourths also said it was OK on public transit or while waiting in line at the store.

But 88 percent said a family dinner was not an appropriate place for phone use and most said the same about a meeting (94 percent), the movie theater (95 percent) and a place of worship (96 percent). But survey respondents did not always practice what they preached.

Eighty-nine percent said they used their phone during a social gathering — 61 percent to read a text message or email, 58 percent to take a photo or video, 52 percent to receive a call, and 25 percent to surf the web.

Etiquette has become a challenge as more people keep their smartphones on and with them at all times, Pew noted.

Pew found 92 percent of US adults now have a cellphone of some kind, with two-thirds owning a smartphone. Some 90 percent of them say that their phone is always with them. Thirty-one percent said they never turn their phone off.




 

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