Scope of digital ID expanded with access to more services
Print Edition
Shanghai鈥檚 health QR code, or the Suishenma digital ID, has expanded its scope to cover social security and transport cards as well as other certificates for citizens.
The Suishenma code was initiated in February 2020 to check the travel history of individuals during the COVID-19 pandemic. It later became the digital ID for citizens and companies due to its convenience and efficiency. Foreigners and those from Hong Kong, Macau and Taiwan also can apply for Suishenma and enjoy eligible services.
The QR code has been used over 3.7 billion times by some 54 million people since it was initiated, said Zhu Zongyao, deputy director of the city government office.
It is a key part of Shanghai鈥檚 unified e-governance platform, the Government Online-Offline Shanghai portal, which offers more than 3,000 online approvals.
The QR code, which can be displayed on WeChat, Alipay or the city鈥檚 Suishenban app, can now replace the city鈥檚 transport card, allowing users to take buses or subways by scanning the code.
It has been used 4.63 million times on local buses and over 6.33 million times on the city鈥檚 Metro lines, Zhu told a press conference yesterday.
Its use will be further extended to include access to local ferry services and intercity railways, he said.
Citizens will be able to scan the code to check into local hotels, while students can use the single code to access facilities and services on campuses.
The code can also be used as a social security card at over 400 local public hospitals. Users can shop at over 1,400 pharmacies and register to buy medicines with the code.
It can also replace the readers鈥 card at Shanghai Library and access 鈥渞ed鈥 sites. During the China Flower Expo in Chongming District, visitors can scan the code to enter the park.
Shanghai has ranked top among Chinese cities in terms of e-governance standards. The Government Online-Offline Shanghai platform was ranked as one of the best examples of urban governance by the United Nations in 2020.
鈥淭he unified platform, along with the Suishenma and electronic license, has become a key tool to drive urban digital transformation of Shanghai,鈥 Ma Chunlei, secretary general of Shanghai, said yesterday.
About 60 government departments have offered 3,197 services on the one-stop platform. Since it was initiated in 2018, over 150 million cases have been handled online, or about 134,000 cases daily.
鈥淥ver 70 percent of government issues, for both companies and individuals, have been processed through the platform,鈥 said Ma. It means customers don鈥檛 need to meet any service staff in person but can finish their applications online.
鈥楽martest city鈥
Shanghai was named the world鈥檚 鈥渟martest city鈥 at the Smart City Expo World Congress in 2020, becoming the first Chinese city to win the award.
The COVID-19 pandemic has driven the popularity of the integrated service platform.
An international version of the platform was launched in November to meet the rising demand of local expats. Another special version for the elderly has also been released. The platform now has more than 54 million individual users and 2.27 million companies. About 387,000 expats have also begun using the platform, said Ma.
A full life-cycle digital service system has been developed for individuals on the platform from birth to elderly care, he said.
The online services now cover 12 fields, including child care, health and medical services, transport, education, culture and tourism, living, food and drug safety, and legal services.
For companies, it offers six services, including registration, preferential policies, financial, taxation and employment. It is part of the city government鈥檚 efforts to create the world鈥檚 top-class business environment, Ma said.
There are also 119 issues that allow people in the Yangtze River Delta region to make cross-provincial applications through the platform. People from other Yangtze Delta cities, for instance, can check into local hotels with the Suishenma digital ID.
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