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September 18, 2020

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Taking aim at property management violations

Shanghai’s urban management and law enforcement authorities have busted nearly 4,000 cases involving property management violations since March under a coordinated and refined approach, officials announced yesterday.

From March, local urban management and law enforcement authorities started taking over issues related to property management service providers, such as illegal structures, damage to load-bearing structures, turning residential spaces into non-residential properties such as businesses or hotels, and occupying public spaces.

Among 3,998 cases, 1,408 involved illegal structures, 839 regarding damage to load-bearing structures, 468 were about improper decoration, and 428 involved changing residential properties for non-residential purposes, according to the Shanghai Urban Management and Law Enforcement Bureau.

In 61 cases, property service providers failed to stop or notify authorities over the violations of property owners or users; and they damaged, occupied or randomly moved public facilities in another 46 cases, the bureau said.

Law enforcement

The city’s urban management and law enforcement authorities have established a coordinated law enforcement mechanism with property management authorities, police and market watchdogs and rely on community-based workshops and “grid management” at the grassroots to spot and stop violations.

At residential communities with large numbers of violations and complaints, databases including information on construction and renovation that cover landlords and tenants will be established and updated regularly, the bureau said.

Law enforcement against violations that may lead to serious results will be enhanced, and officials are required to arrive at the scene within two hours after being tipped off.

In serious cases, property management companies will have their information listed in the city’s public creditability platform and exposed if they cover up or conceal the violations of property owners, fail to stop violations in time, or fail to report violations, the bureau suggested.

Surveillance cameras are used to capture violations and information sharing among authorities will be enhanced.

The aim is rapid response and accuracy of law enforcement.


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