Bank in focus as comedian鈥檚 feud fuels privacy row
Print Edition
A DISPUTE between a comedian and his former employer ignited social media yesterday when it turned into an issue relevant to everyone 鈥 privacy protection.
Talk show host and comedian Wang Yuechi turned to Weibo to express his surprise at receiving his bank statements among files in a lawsuit sent by Shanghai Xiaoguo Media Co.
鈥淵ou didn鈥檛 have my ID card, nor my debit card, and there is also no search warrant by any legal authority,鈥 he posted. 鈥淪o how could you get my personal information from a bank?鈥
Wang called China CITIC Bank, which told him that 鈥渨e did this to satisfy the requests from a VIP client.鈥
Concerned over the bank鈥檚 violation of his privacy, Wang called the police and also reported the case to the banking and insurance regulatory commissions.
Online comments talked of similar experiences, expressing suspicion over whether such a large bank would violate privacy regulations.
But their suspicions turned to anger when the bank released a statement yesterday morning, apologizing to Wang over wrongdoings.
鈥淧rotecting the information security of our clients is a priority of our services and the lifeline of a bank,鈥 it said in the statement.
鈥淲e have a comprehensive system and procedures in this regard, but some staff members didn鈥檛 strictly follow such procedures. We have punished the related employees according to our disciplinary rules. And the branch manager was also removed from his post.鈥
In the afternoon, the city鈥檚 banking and insurance regulatory commissions said the issue was being investigated.
Thousands of angry or sarcastic comments were posted on Chinese social media.
鈥淚鈥檓 a VIP client, I would like to request Jack Ma鈥檚 bank statements.鈥
鈥淚鈥檓 never going to use this bank.鈥
鈥淪o only the VIP clients are clients and we, the others, are to be leaked?鈥
Chinese people are becoming increasingly aware of their private information being leaked by various channels and institutions, and are questioning the legitimacy of such actions.
鈥淓mployees who have exposed personal information of clients may face criminal charges, and the bank is also responsible. The law is clear that banks ought to protect the private information of customers, except in cases of authorized requests by legal authorities,鈥 lawyer Jason Yao told Shanghai Daily.
鈥淎nd the employer has no right to request the bank statements on behalf of their employees.鈥
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